Certification and Advancement
The Administrative Professional with Microsoft Office Specialist course teaches the skills that students must acquire to be successful as an Administrative Professional using the Microsoft Office suite of programs. Students receive training on the most popular Microsoft Office programs including Word, Excel, Access, Power Point, and Outlook and pursue the Microsoft Office Specialist Certification.(1)
Course Overview
Learners acquire knowledge to support end users who run Microsoft Windows XP Professional or Microsoft Windows in a corporate environment. Learners will gain knowledge in how to resolve operating system issues by telephone, by connecting to an end user's system remotely, or by visiting an end user's desktop. Twelve-week course. Class meets twice per week.
Competency Goals
- Understanding the dynamics of the modern office
- Workforce Behaviors
- Essentials of Communication
- Technology Basics
- Records Management
- Event & Meeting Planning
- Understanding Beginner, Intermediate & Advanced tools in Word, Excel, PowerPoint, Outlook, and Access
Potential Career(s)
Employment for administrative support is expected to continue to grow. Administrative Professionals may advance into positions because of exposure to many facets of today’s businesses. Job promotions usually depend more on performance and computer training. (2) Careers include desktop support specialist.
(1) Microsoft®
(2) U.S. Department of Labor: Occupational Handbook |
FOR STUDENTS
Map It