Certification and Advancement
The CompTIA A+ Certification: Essentials module provides students with the knowledge of basic hardware, operating systems, and elements of security and soft skills. The CompTIA A+ Certification: IT Technician is appropriate for those who work, or plan to work, in a mobile or corporate technical environment, or hold a position characterized by a high-level of in-person client interaction.

Course Overview
The A + Computer Technician Training provides learners with the skills needed to successfully support end-users and troubleshoot desktop environments that are running the Microsoft Windows operating system. The eight-week course provides individuals who are new to Microsoft Windows operating systems with the knowledge and skills necessary to troubleshoot basic problems end users will face while running Microsoft Windows Vista Professional in an Active Directory network environment, or Windows Vista Home edition in a workgroup environment.

Competency Goals

• Troubleshooting Microsoft Windows Vista
• Networking and Connecting Computers
• Configuration Techniques
• Computer Security and Safety
• BIOS Systems
• Troubleshooting Hardware Issues

Potential Career(s)
A+ Computer Technicians enjoy a career that puts them in great demand by leading companies around the world. The nature of their career allows A+ Computer Technicians to have diversity in their clientele and work location. Careers include Technical Support Specialist, Network Support, Computer Support Specialist, Help Desk Support, and Desktop Support.(1)