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Medical Office Assistant


Text Box: Administrative Professional  -- MOS       Certification and Advancement
The Medical Office Assistant training program answers the call for versatile workers that are needed to serve in a multitude of healthcare positions. Graduates of the medical assistant training program will leave with the skills necessary to effectively assist in the function of medical offices. Medical Office Assistants can execute tasks ranging from assisting minor medical procedures to insurance billing and payroll management.

Course Overview
Learners gain quality training on a number of topics important in the medical assistant profession including: Medical Terminology, Legal documents and HIPAA, Appointments and reports, Records Management, Diagnostic tests and procedures, Health insurance, and Finding employment as a medical office assistant.  This is a twelve-week course, in which class meets twice per week.

Competency Goals

  • Display a working knowledge of medical terminology.
  • Proficiency in skills such as communication, telephone techniques, organization and time management.
  • Knowledge of Medical Practice Settings and Specialties, as well as the differences in Traditional and Managed Care.
  • Knowledge of the legal and ethical responsibilities of an administrative medical specialist, including the HIPAA mandates, the rules for maintaining privacy of medical records and health information, and the types of consents and disclosures that are required in a medical office environment.
  • Able to perform tasks associated with the entire Accounts Receivable and Revenue cycle, including scheduling and registration of patients, posting accounting transactions, completing insurance claim forms, and collections.
  • Able to perform the day-to-day tasks associated with medical coding, medical billing and completion of insurance forms.
  • Prepared to take an Advanced Coding course to prepare for more advanced national certifications.

Potential Career(s)
Employment is projected to grow at faster rate than the average, ranking medical assistants among the fastest growing occupations over the 2008–18 decade. Job opportunities are expected to be excellent, particularly for those with formal training or experience, and certification. Potential careers include: Medical Coder, Insurance Claims Analyst, Coding Technician, Medical Billing Specialist, Medical Records Clerk, and Health Information Specialist.



(1) Department of Labor - Occupational Outlook Handbook, 2010-11 Edition
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