The Cybersecurity Certified Professional program is designed to help students gain the knowledge and skills necessary to be confident and ready to work in the Information Technology field at the professional level. Completers will be prepared to work in a variety of positions including Help Desk Support, IT Support Specialist, Network Technician, Information Security Analyst, Network Administrator, Computer Network Architect, Computer Systems Analyst, or other similar jobs.

Students will gain security and risk management skills that are among the most highly sought-after skills in networking. Additionally, completers will have hands-on knowledge of server configuration, client connectivity, security, networking, Active Directory, DNS, DHCP, troubleshooting, optimization and backup/recovery of critical data.

Courses include preparation for industry standard certification in Cisco Certified Network Associate (CCNA), Microsoft 365 Certified Teams Administrator Associate, Microsoft Certified Azure Fundamentals, Microsoft Certified Azure Administrator Associate, Microsoft 365 Certified Fundamentals, Microsoft 365 Certified Security Administrator Associate, Amazon AWS Certified Cloud Practitioner, Amazon AWS Certified Solutions Architect Associate, Systems Security Certified Practitioner (SSCP), and Certified Information Systems Security Professional (CISSP).

Competency Goals

• Plan, implement, monitor, and maintain a Windows Virtual Desktop architecture/infrastructure
• Manage access, identity, and security; user environments and apps; security operations
• Mitigate threats using Microsoft 365 Defender, Azure Defender, and Azure Sentinel
• Describe the features and functions of the Cisco Internetwork Operating System (IOS®) software, the TCP/IP Internet layer, IPv4, its addressing scheme, subnetting, the TCP/IP Transport layer, and Application layer
• Explore functions of routing Implement basic configuration on a Cisco router
• Identify and resolve common switched network issues and common problems associated with IPv4 addressing
• Describe, implement, and verify Virtual Local Area Networks (VLANs) and trunks
• Configure Internet access using Dynamic Host Configuration Protocol (DHCP) clients; explain and configure Network Address Translation (NAT) on Cisco routers
• Introduce the concept of network programmability and Software-Defined Networking (SDN) and describe smart network management solutions such as Cisco DNA Center™, Software-Defined Access (SD-Access), and Software-Defined Wide Area Network (SD-WAN)
• Implement a basic security configuration of the device management plane; Implement basic steps to harden network devices
• Troubleshoot the desktop operating system, desktop applications, and desktop networking and connectivity
• Install configure, and troubleshoot hardware devices and drivers (including mobile and personal devices)
• Install and test department-specific and line-of-business (LOB) applications on end-user computers
• Change and re-image desktop configurations as needed
• Implement and manage identity and access
• Secure Microsoft 365 hybrid environments
• Implement authentication methods, conditional access, role-based access control (RBAC), Azure AD Privileged Identity Management (PIM), Azure AD Identity Protection
• Implement and manage threat protection; device and application protection; and Microsoft Cloud App Security
• Implement and manage Microsoft Defender for Office 365; secure data access within Office 365
• Configure, manage, and analyze security reporting; audit logs and reports; data governance and retention
• Describe how cloud adoption transforms the way IT systems work and the benefits of cloud computing with AWS
• Discuss how to design systems that are secure, reliable, high performing, and cost efficient
• Define high availability, fault tolerance, and scalability, and discuss how to avoid single points of failure
• Identify the benefits of Infrastructure as Code
• Create, manage, provision, and update related resources using AWS CloudFormation
• Compare structured query language—or SQL—databases with NoSQL databases
• Select compute, storage, database, and networking resources to improve performance
• Evaluate the most important performance metrics for your applications; eliminate unneeded costs or suboptimal resources
• Troubleshoot common errors
• Analyze components of the Security and Risk Management domain, the Asset Security domain, the Security Engineering domain, the Communications and Network Security domain, the Identity and Access Management domain, the Security Assessment and Testing domain, the Security Operations domain, and the Software Development Security Domain

This program is 720 total contact hours over a 24-30 week period. Classes are offered in the daytime Monday through Thursday from 9:30am until 2:30pm; or in the evening from 5:30pm until 10:30pm. In order to complete the Cybersecurity Certified Professional program, students must complete all seven of the courses listed below:

Sample Job Titles:

Information Security Analyst, Information Security Administrator, Network Administrator, Network Operation Technician, Network Support, Network Support Technician, Network Technician, Computer Support Specialist, Helpdesk Support, Desktop Support, or other similar jobs.

Location(s) Program Offered: Memphis, Nashville

Learning Methodology: Blended

Credential Awarded: Certificate of Completion

Length of Program: 720 Clock Hours (7.5 Months)

Lecture/Lab Hours: 288/432

Maximum Student/Teacher Ratio: 25:1

Withdrawal Fee: $100.00

Prerequisites: Either 1 year relevant work experience, 1 year postsecondary education at an accredited institution in a related field, or 1 industry certification in a related field

Tuition for Program: $18,750.00

Course Materials Fee (nonrefundable): $3,000.00

Tuition and Fees Breakdown by Course:

Included in Course Materials Fee (nonrefundable)